Support
We're here to help. The fastest way to manage your subscription is through the self-service billing portal — but if you need a human, email us anytime.
Manage Billing
Cancel, upgrade, or update your payment method through the self-service portal.
Frequently Asked Questions
How do I cancel my Premium subscription?
Sign in to your account, go to the Premium page, and tap "Manage Subscription." This opens the Stripe billing portal where you can cancel, update your payment method, or change your plan. Cancellation takes effect at the end of your current billing period — you keep Premium access until then.
Will I get a refund if I cancel?
All subscription payments are non-refundable. If you cancel, you retain access to Premium features until the end of your current billing period, after which your subscription will not renew. See our Terms of Service for full details.
I was charged but my Premium isn't active. What do I do?
After checkout you should be redirected back to the Premium page and your access activates automatically. If it didn't, sign out and back in, then revisit the Premium page. If you're still not upgraded, email us with your account email and we'll fix it within 1 business day.
I can't log in to my account.
Use the "Forgot Password" link on the login page to reset your password. If you no longer have access to your signup email, contact us and include any details that help us verify the account is yours.
How do I delete my account and data?
Email us from the address associated with your account and request deletion. We'll remove your account and all associated data within 30 days. See our Privacy Policy for details.
For questions about our Terms or Privacy Policy, see our Terms of Service and Privacy Policy.